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ABOUT US

INDEPENDENT ADVICE TO HELP YOU NAVIGATE THE SYSTEM.

We provide free advice to workers about the Queensland workers' compensation system.

On the Phone
WE CAN HELP

A not-for-profit service for all Queensland workers

The Workers' Compensation Information and Advisory Service provides free, independent advice about Queensland's workers' compensation framework.

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We can help you with:

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  • How to make a workers' compensation claim

  • The timeframes that apply to your claim

  • Understanding decisions made about your claim — and your options

  • Applying for a review of a claim decision

We provide general information and advice about the statutory process under the Workers' Compensation and Rehabilitation Act 2003. We do not provide legal advice or advice about common law claims. Our advice is completely independent, and any information you share with us is treated confidentially.

TALK IT THROUGH WITH US

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